Ownership of Site
Agreement to Terms of Use
Last Revised: October 30, 2024
These Terms and Conditions of Use (“Terms of Use”) apply to the website and related software owned, operated, licensed, and controlled by RentFlex Solutions Ghana Limited, including its related, affiliated, or subsidiary companies located at www.rentflexgh.com, and all associated sites linked to this website (collectively, the “Site”). The Site provides users access to enroll in RentFlex, a secure, convenient, and cost-free platform enabling Ghanaians to pay for their rental homes on a monthly basis.
The Site is the property of Rentflex and is being provided to you expressly subject to these Terms of Use. Please read these Terms of Use carefully. These Terms of Use are intended to make you aware of the terms and conditions of your use of the Site. By using this Site, you agree to be bound by these Terms of Use. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS OF USE, PLEASE DO NOT USE OR ACCESS THE SITE.
RentFlex reserves the right at its sole discretion, to change, modify, add, or remove portions of these Terms of Use at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, RentFlex grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.
This Site, the content, any materials downloaded, and all intellectual property pertaining to or contained on the Site (including but not limited to copyrights, patents, database rights, graphics, designs, text, logos, trade dress, trademarks, and service marks) are owned by RentFlex, its affiliates or third parties and all right, title and interest therein shall remain the property of RentFlex, its affiliates and/or such third parties (collectively, the “Content”). All Content is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
You are authorized solely to view and retain a copy of the pages of the Site for your own personal, non-commercial use. You may also view and make copies of relevant documents, pages, images, or other materials on this Site for the purpose of transacting business with RentFlex. You agree that you will not duplicate, publish, modify, create derivative works from, participate in the transfer of, post on the internet, or in any way distribute or exploit the Site, or any portion of the Site for any public or commercial use without the express written consent of RentFlex.
As a condition of your use of this Site, you agree that you will not, and you will not take any action intended to: (i) access data that is not intended for you; (ii) invade the privacy of, obtain the identity of, or obtain any personal information about any RentFlex customer or user of this Site; (iii) probe, scan or test the vulnerability of this Site or the RentFlex network or breach security or authentication measures without proper authorization; or (iv) send unsolicited mail, including promotions and/or advertising of products and services. Violations of system or network security may result in civil or criminal liability and RenFlex has the right to suspend or terminate your account and refuse any and all current or future use of the Service.
Only authorized users may access or use the password protected and/or secured areas of the Site. You will create account login information, including a password when enrolling to use the Services. You are solely responsible for maintaining the confidentiality of the username and password you designate during the registration process and for the activities occurring under your account login information. You agree to immediately notify RentFlex of any disclosure or unauthorized use of your login information or any other breach of security. RentFlex is not liable for damages caused by your failure to comply with this section.
Failure to comply with this may result in government enforcement actions, as well as private lawsuits. Any person who knowingly and willfully obtains a consumer data or information under false pretenses may face criminal prosecution.
You understand and agree to use the Services in strict compliance with The Data Protection Act, 2012 (Act 843) and similar state statutes, if applicable.
On occasion, our customer service representatives, our affiliates, and/or an automated telephone dialing system may call you to respond to your inquiry, provide reminder messages about your account and other important information regarding our or an affiliates’ products and services. In the event of the use of the automatic telephone dialing system, these messages are played automatically when the telephone is answered, whether answered by you or someone else. You give us, our affiliates, and third-party lenders your consent to call any telephone number you have given to us, as well as any numbers we acquire that we can reasonably associate with your account, and to leave messages, whether pre-recorded or otherwise. If you are in default of your obligations to us, you authorize us to call you at any numbers you have provided us or we have obtained for you, to leave a message with a person or voice mail service stating our name and phone number, to text you, to write you at home and to acquire location information about you from references or employers on your application. You agree that we will not be liable to you for any such calls. You further consent to the recording and monitoring, for quality assurance and collection purposes, of any call that you place to us (or our affiliates) or that we (or our affiliates) place to you.
The Site is neither intended for nor directed to, children under the age of 18. By using the Services, you agree that you are at least 18 years old and that you are legally able to enter into this agreement. If RentFlex learns that a person who registers on the Site is under the age of 18, RentFlex will promptly delete that individual’s registration.
RentFlex obtains, verifies, and sometimes stores personal information of its users. You authorize RentFlex, directly or through third parties, to make any inquiries we consider necessary to verify your identity. This may include asking you for further information, requiring you to take steps to confirm ownership of your email address or a financial account, and verifying your information against third-party databases or through other sources. If we cannot verify your information to the extent we deem necessary, we may not be able to allow you to use the Services. You understand and agree that when using the Services you will provide, true, accurate, current, and complete information about yourself and that you will maintain and update such information.
Upon enrollment for the Services and using the Site, you agree that you are providing the following representations to RentFlex: (1) that you are over the age of 18; (2) that all information provided by you to RentFlex is truthful, accurate and complete; (3) that you understand that upon enrollment you are providing ‘written instructions’ in accordance with the Data protection Act for RentFlex to obtain information from you’re your Ghana Crad or other information from an employer and data agency; and (4) you understand that you are authorizing RentFlex to retain a copy of your personal information in its records along with other information that you are submitting upon enrollment, or within the Site at any time to use that information to provide the Services and third party offers from time to time.
The Services are available for a fee. You will be charged a fee only after we obtain your consent to pay such fee. RentFlex reserves the right to change the fees or use of the Services or to change the features of the Services, at any time. You shall pay all fees incurred through your use of the Services at the rates in effect for the billing period in which such Services are delivered. You understand and agree that your Services subscription will automatically renew at the end of the predetermined time period unless we are contacted by you to cancel your account. However, the Services are immediately terminated upon your move out from your residence. If you move to another residence (or unit in the same community) which engages RentFlex to provide the Services, you must re-enroll to continue receiving the Services.
RentFlex reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice or liability. If the Services are not actively used by you via a log-in to your Services accounts for a term of 120 days or more, RENTFLEX may discontinue the provision of the Services to you. You may cancel your subscription to the Services and PAY ALL OUTSTANDING DEBT before final approval of cancelation.
Rent Stream is Ghana’s leading provider of innovative rent payment solutions. We are dedicated to revolutionizing the rental experience by offering flexible payment options that work for both tenants and landlords. Our platform was created to solve the unique challenges of the rental market in Ghana, where upfront rent payments can be a significant financial burden.